Update by user Sep 03, 2017
zomato helped here
Original review posted by user Jan 26, 2017
Dear All, I am a loyal Zomato customer and I am associated with Zomato since beginning of its venture in India, I am associated with Zomato because of your customer-oriented and customer-friendly services and policies also because of, Alibaba i.e. Mr.Jack Ma all of whom I look upon as my mentors and also because of the young talented founders of Zomato Deepinder & Pankaj Chadha who always have the customer first approach and possess immense trust, faith and belief on Zomato, But it is indeed lamentable and deplorable to state that from past several orders ordered from Zomato undersigned is facing tremendous harassment and a complete unfriendly and customer unoriented behaviour from Zomato is quite visible, Undersigned was indeed surprised that as to what has happened to Zomato and what type of fraudulent and intoto ill-mannered and robust Delivery Partners are Zomato associated with, Undersigned had shown its loyalness and activeness in sharing on the ground crystal clear feedbacks with Customer Care Executive Desk but it seems all in vain as nothing is being followed, Care Desk but again lack of action and an into to sluggish and lethargic behaviour, Such lethargic, sluggish and ill-lettered behaviour from Zomato can never ever be expectable or acceptable and serious penal. disciplinary and punitive actions are required against such illicit, unlettered goons of Zomato who indeed are a big black spot on the goodwill of Zomato and needs to be disassociated from Zomato on most immediate basis as at this particular moment undersigned have still not received the product and is continuous suffering and facing tremendous loss and pain and because of which a complete Trust Deficit and an into to erosion of faith is deeply felt towards Zomato and Undersigned is compiled to look for available options now, Henceforth I being a law-abiding citizen of India, an individual who strongly believes in Ethics and a most loyal and patronize consumer of Zomato I demand the requisite actions and compensation for the same on most immediate basis so as to ensure no unwarranted hindrances for the unyielding association between Zomato and a loyal customer like me, Your Faithfully Sourabh Chawdhary Mobile Number: - 9999665503
Product or Service Mentioned: Zomato Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $10000.
Preferred solution: 10000 for Harrasment .