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I made an food order through Zomato on 16 Nov 2018 with order no 1346117836, Against which I faced fraud and pathetic customer service from zomato. Firstly I need to cancel the order as it is placed by Zomato without any final confirmation and deduct the amount through...
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1.0
#1402247
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Zomato - Missing items and bad quality of food received
Zomato - Missing items and bad quality of food received
Zomato - Missing items and bad quality of food received
Zomato - Missing items and bad quality of food received
Order Id is 1163686793.. I have raised a complaint against items missing and quality.. Jamun and salad are missing and the food is very salty from past 40min I'm in chat the officer is asking stay connected and said issue is escalated... This is the way they are...
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1.0
#1401777
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Zomato - Not refund my money

i order the food on zomato. they donot delievered the food and not refunded my money...even...i sent mail to them...they are not giving me any reply...its happen 4hours ago
3.0
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Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
Guwahati,Assam
#1400009
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They steal peoples money and are not help full at all, very rude staff and assistance given by them. I am just wondering whether there is any platform who hears our problems and resolves it or we are just getting our money stolen by platform like these. Scamming...
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1.0
I didn't like
  • No order delivered
  • Poor arrogant customer care
  • Lack of empathy
#1399271
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Worst app simply take amount without placing order and deduct amount worst app pls close. I URGE EVERYONE NOT TO INSTALL THIS APP AS WHEN WE CALLED THEIR CUSTOMER SERVICE PEOPLE THEY SAY YOUR NO IS NOT REGISTERED WITH US AND THEY DONT HELP INSTEAD OF THAT THEY ASK US...
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#1398115
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Zomato - They are really Thugs and Big Liar

They are big liar and thugs due to they changed your menu and also first50 code doesn't work... I wanna complaint to consumer court..
#1397957
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Zomato - Not refund not delievered

i order the food on zomato. they donot delievered the food and not refunded my money
1.0
Details
Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1397505
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Zomato - My mOney should refund but not refund till now
i order and i cancel by he zomoto customer care call and they said online payment wil lbe refund in 7 days but not yet refund i want my refund can uh see the details in the given pic there should be a proper resoonce there is the responce but they should proviede the...
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#1396829
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I had a horrific experience on 04-Nov-2018 for the zomato order number 1266425892.Order was placed at 12.33 pm and got cancelled at 1.22 pm .when i called the delivery person at 1.03 pn ,he said he is delivering other order and he need another 15 mints for...
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1.0
I didn't like
  • Lack of empathy
  • No order delivered
  • No phone clear phone number to call on
#1394125
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I had ordered combo of South Indian to food zunction gota at ahmedabad through zomoto vide order number 1473327757 But when received food my both child unpacked and start eating in spite of it was cold, when I test i found it is vasi and not eatable, i had informed to...
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1.8
#1393773
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