Not resolved
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money

1. Ordered dominoz pizza on 24/07/2018 (ORDER ID : 1648803190) after 15 mins got call from customer care that order is not working with zomato and amount will be refunded within 24hrs(maximum 2-hours) 2.

I was hungry and ordered 2 chicken biriyani from Tongue twisters (ORDER ID : 1201252963)(btm Layout bangalore) through zomato again got a call from customer care again that food will take additional 1 hour as food is not yet prepared , again got a call from customer care that order got rejected and refunded.. Same day i lost 475rs and my amount haven't git refunded..

and i need my cash back within end of the day, or else i will report and spread this to everyone..

Reason of review: Poor customer service.

Monetary Loss: $497.

Preferred solution: Full refund.

I didn't like: Customer support, No phone clear phone number to call on, Poor arrogant customer care, Refund policy.

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