Today in the afternoon, i ordered food(1 full kadhai paneer, 1 full paneer butter masala and 10 butter rotis) from ne jac restaurant on zomato app. I completed necessary steps and proceeded for the payment.
Money got debited from my account but i couldn't see the order in the order placed section and also i didn't receive any delivery. I received this message " Thank you for using your SBI Debit Card 60XXXX357 for a purchase worth Rs201.0 on POS 80603432 at zomatoPayTM txn# 828050034714." I texted on zomato chat but didn't receive any suitable reply.
I am highly disappointed and i want my money back. I want necessary resolution and want to request for the refund.Please help.
Product or Service Mentioned: Zomato Delivery Service.