Contact Zomato Customer Service
Zomato Phone Numbers and Emails
Customer Service:
-
+91 226 232 7777Edition Card
Sales/ Reservations:
-
+6 138 658 3448Booking Service Australia
-
+91 113 310 7581Booking Service India
Zomato Emails:
Zomato Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Zomato Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Zomato is 912262327777. 83% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 50% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Sunday, while the shortest are on Thursday.
Be prepared for the call as Zomato may ask you for the following information to identify you as a customer: first and last name or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Zomato Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Zomato is 912262327777. 83% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 50% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Sunday, while the shortest are on Thursday.
Be prepared for the call as Zomato may ask you for the following information to identify you as a customer: first and last name or email.
People call Zomato mainly because of product/ service, refund, shipping and delivery.
26% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Zomato is order@zomato.com. 32% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Zomato Website:
Zomato Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Phone Number:
Booking Service Manila: +61 (02) 246-90-69 ext. 579
Registered Address:
GF-12A, 9A Meghdoot, Nehru Place
New Delhi - 110019
Mailing Addresses:
For Users residing in EU/EEA
Zomato Media Portugal, Unipessoal LDA,
Avenida 24 de Julho,
N 102-E, 1200-870, Lisboa, Portugal
For Users residing in the United States
Zomato USA, LLC
7427 Matthews Mint Hill Rd., STE 105, #324
Mint Hill, NC 28227
Zomato Customer Service Reviews
We ordered some sweets ice cream for our family, but the delivery boy did not deliver it on time (after 2 hours). At last, Zomato customer care called us, and a Zomato executive talked with us, apologized, and gave a commitment that they would give us a 1000 rupee coupon for our next order.
But this will not be shown in my app.
As a regular customer, this puts a very bad impact on me. Zomato service was very poor...
The company is trying to rob you, even if you complain a million times, they do not give any answer, they impose many types of hidden chargers, I have written a complaint, please give me an answer, but they do not even give an answer.
How Good is Zomato's Customer Service?
Summary of Zomato Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Zomato?
Shipping and Delivery Question:
- “My location is change”
- “Item not received”
- “Pay on delivery not available in zomato”
Product/ Service Question:
- “Work in Zomato”
- “Withdrawal not received”
- “Food not Delivered for last two days”
Refund Question:
- “Refund”
- “Not refund”
- “To refund not received”
Payments and Charges Question:
- “2 double transaction from me...so return amount”
- “Hello sir, I am sahil kashyap Sir,mere I'd me earning amount 1774.15 show ho Raha hai or Deduction amount 813.48 rupee minus dikha raka hai but Excess cash se bhi 874.15 minus ho gaye hai To sir please mujhe iska reason bataye”
- “Money deducted order not delivered”
Request for Information Question:
- “Need to know who ordered food at my home”
- “Need to know Chennai office”
- “About my cancellation”
Activation/ Cancellation Question:
- “Order cancel refund”
- “Order cancel”
- “My order has been cancelled and refund has not come back”
Account Question:
- “Rejoining my id”
- “My id is closed”
- “Document not verify”
Return/ Replace Question:
- “Zomato to blinkit rider i want please change it we showing QC problem please resolve Sir”
- “Return money”
- “I want to change review”
Employment Question:
- “Call for job vacancy”
- “Job”
- “Job enquri”
Website/ Application Question:
- “Issue not listed in app and no way to contact before order placing why ? Customer are problem ? Or business tactics that no one can contact only Bots ?”
- “My zomato app deduction fee”
- “I join Zomato 2 day app is not working”
Staff Question:
- “Very poor service”
- “Service issue”
- “Customer service”
Cards Question:
- “Pan card not uploaded.”
- “Pan card someone else problem”
- “Pan card and bank account details submitted verification in process”
Other Question:
- “Pement issue”
- “I want to register my resturant with zomato”
- “Zomato joinings”
Compare Zomato Customer Service To
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